FAQ

A CD key, also called a product key, activation code, or serial number, is your ticket to a game without needing a physical disc. Instead of heading to the store for game boxes, online memberships, or top-up cards, many players go for CD keys as they’re faster, more affordable, and convenient. When you purchase a game key from Glow Fox Games, you receive a unique CD key. Just pop it into your PC, PlayStation 5, Xbox Series X, or Nintendo Switch, and the game download kicks off almost instantly! For memberships and top-ups, your Xbox, PlayStation, or Nintendo account updates immediately. With Glow Fox Games, the global leader in CD keys, you get reliability and a huge variety of products.

Getting your CD key is super easy! After purchasing from Glow Fox Games, you’ll get an email with your special code sent straight to your inbox. If you have an account with us, the email will also include a link to your code. Log into your Glow Fox Games account anytime to view your purchase history and retrieve your codes—it’s all at your fingertips!

Most of the time, your key lands in your email within minutes after purchasing! Just double-check you entered the right email during checkout. If your key isn’t in your inbox, try checking your spam or promotions folders. Still nothing after 30 minutes? Give our customer support team a shout, and we’ll get it sorted for you!

Thinking about safety? With over 10 years in the business, Glow Fox Games has delivered CD keys to happy gamers worldwide! We use top-notch security to keep your payment and personal details safe. So yes, you’re in good hands here at Glow Fox Games!

When you pre-order a game, we’ll typically send your CD key by email on the release day. Just check the release date and your local time zone to know when to expect it. As soon as it’s out, your game awaits!

Sometimes, those pesky spam filters catch our emails, so be sure to check your spam or promotions folders! If you paid with PayPal or Apple Pay, make sure you’re checking the email linked to those accounts, too. If your CD key hasn’t shown up within 30 minutes, reach out to our support team, and they’ll be happy to help. For pre-ordered games, keys are usually sent out on or around the release day. Thanks for being patient!

Activating your CD key depends on your platform—PC, Xbox, PlayStation, or Nintendo. Our article has all the specifics for each platform, so check it out for a step-by-step guide. Whatever your device, Glow Fox Games has you covered for getting your game set up and ready to play!

Find all the details about our refund policy in our refund section. If you’re eligible for a refund, there’s a quick link to submit your request right there.